Shipping policy

1. Order Fulfillment
We process and ship out all orders within 1 to 3 working days to get your items on their way as quickly as possible.

2. Overseas Delivery Timeframe
Standard international delivery typically takes 7–14 working days. Delivery speed differs by country and region. Expedited shipping options are offered at checkout if you prefer a quicker transit.

3. Shipping Cost Calculation
Shipping fees are automatically computed based on package weight and delivery location. You will see the full shipping cost before you complete payment, and there are no undisclosed surcharges.

4. Customs Charges
Shipments crossing borders may incur import duties and taxes determined by your local customs office. These fees must be covered by the buyer. We recommend checking your country’s import rules before ordering to prevent unexpected extra costs.

5. Packaging & Insurance
Durable, impact-resistant packaging is used to safeguard products while in transit.
For high-value purchases, you can add shipping insurance at checkout for additional coverage.

6. Receipt Check & After-sale Service
Kindly examine the package exterior when it arrives. Refuse acceptance and send us photos immediately if the parcel is broken, leaking or severely crushed.
If you find factory defects after signing for the package, please message our support team within 48 hours. We will assess the problem and offer return, exchange or other appropriate solutions.

7. Support Service
Our team can assist you with questions about shipment status, customs clearance or delivery concerns. Reach out to us anytime for support.